Commitment to international cooperation: London Action Plan members sign MoU

The fight against the global scourge of spam, scams and unsolicited messages and calls has stepped up, with the announcement of a memorandum of understanding (MoU) signed by 11 enforcement authorities across the globe. The enforcement authorities are all members of the London Action Plan, which coordinates and promotes international cooperation and activities targeting unlawful… Read more »


ACM Takes Next Step in Combating Spam

Two major affiliate networks take their responsibility in combating spam. They do this in response to research and earlier enforcement of the Authority for Consumers and Markets (ACM). The affiliate networks Zanox and Tradetracker have taken measures to prevent spam. The networks demand (and check) that advertisers and publishers have specific consent from the consumers… Read more »


Washington State Attorney General Sues One Of the World’s Biggest Tech Support Providers to Stop Deceptive Scam

Attorney General Bob Ferguson today announced a lawsuit against one of the biggest independent tech support providers in the world, iYogi, and its President, Vishal Dhar, to stop a scam that uses deception and scare tactics to pressure consumers into buying unnecessary tech support services. The lawsuit, filed in King County Superior Court, alleges iYogi’s… Read more »


CRTC executes first inspection warrant as part of telemarketing investigation

The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that it executed an inspection warrant to enter and inspect a property in Brampton, Ontario, on November 24, 2015, as part of an ongoing investigation of a significant telemarketing operation. This company is alleged to be making unauthorized calls to numbers registered on the National Do… Read more »

Do Not Call List

ICO Issues Nuisance Calls Fine

The ICO has fined a green energy company, Home Energy & Lifestyle Management Ltd (HELM) £200,000 after ruling it recklessly broke marketing call regulations. An ICO investigation discovered that HELM made over six million calls as part of a massive automated call marketing campaign offering ‘free’ solar panels. This is the largest fine the ICO… Read more »

Do Not Call List

FCC Imposes $2.96 Million Fine for Prerecorded Sales Calls

The Federal Communications Commission announced a $2.96 million fine against Travel Club Marketing, Inc., its related companies, and the companies’ owner Olen Miller. Travel Club Marketing, based in Tampa, Florida, made or initiated at least 185 “robocalls,” all of which were unsolicited, prerecorded advertising calls to over 142 consumers who had not consented to the robocalls… Read more »


FTC Returns Money to Consumers in Credit Card Interest Rate Scam

The Federal Trade Commission is mailing 10,387 checks totaling more than $969,000 to consumers who lost money to a credit card interest rate reduction scam. The FTC sued Innovative Wealth Builders (IWB), a telemarketing operation that falsely promised consumers it could reduce their credit card interest rates and save them thousands of dollars on their… Read more »

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